Usually your lift accesses become available within a few minutes. However, there are lifts that do not have a turnstile or have a turnstile without a network connection (this decision is not up to us).
Lifts without a turnstile or without an active turnstile
Please mind that not all lifts have an active turnstile. In this case it may happen that we don't get such access e.g. Babylifts. Such lift rides can't be added manually.
Lifts with turnstile without network connection
These lifts must be maintained manually by the lift operator. This can unfortunately take several weeks, for example in Zermatt for the lifts Hörnli, Plateau Rosa 1 + 2, Plateau Rosa 3 and Testa. To reload the data delivered later, please update your ski pass regularly.
Delayed transmission of data
Regardless of this, it can happen that accesses from the access system of the partner services are transmitted to us with a delay. Therefore, it can take up to several days until we receive the data for a ski pass in order to generate the skiline.
We ask you to wait 1 - 3 days and update your ski pass regularly.