Contact & Support
How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Skiline Support Center
Current Skiline Service Status
Delivery of vertical meter data delayed
No confirmation email after registering on skiline.cc
How do I change my username?
I am registered at skiline.cc, why can't I log in?
I have forgot my password - what can I do?
How do I change my email address?
See all 13 articles
How do I add my ski pass?
Where can I find the ski pass number?
How do I add the ski pass of a composite ticket? (e.g. Salzburg Super Ski Card, Top4, Freizeitticket Tirol, Joker).
Can I add my skipass from a previous season?
Why are my ski days disqualified?
See all 12 articles
What can I do, if I can't find my ski resort on skiline.cc?
Some of the data from my ski day is incorrect (ski lifts, vertical meters, etc.). What can I do?
Which skiresorts are available on Skiline?
How can I check my altitude profiles while skiing at the resort?
How to add a ski pass - Android
How to add a ski pass - iPhone
How do I refresh my ski pass?
Family Feature - Can I add a ski pass for my partner or a family member? Family Feature
Photos & Videos
How to pick up videos and photos on skiline.c?
How do I generate a skimovie?
Why is my skimovie not available?
How can I share my Skimovie?
How can I enter rankings with my skimovie?
See all 8 articles
Skiline Vertical Meters
See all 7 articles
How are my vertical meters getting calculated?
How do I unsubscribe from the newsletter?
Why is an additional lift registered at the end of my skiline?
Why are there sometimes lifts in my Skiline that I haven't accessed?
Why do I have to enter personal data during registration?
See all 6 articles
How to participate in a competition
When does my ranking list getting updated?
Do I get contacted if I win in a competition?
Why am I not listed in the ranking?
Why have I been disqualified for the competition?
How do I register myself for the TOP 100 list?
When will the Top 100 lists be updated?
For which resorts are TOP 100 lists available?
Is it possible to win prizes while attending Top 100 lists?