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Skiline Support Center
Skiline App (new version: Skiline X)
Instructions
5
How to add a Ski Pass with the app
How to add a family member
How to add friends
How to send a Logfile
How to refresh your Skipass
Info
4
Menu point 'Feed'
Menu point 'Competitions'
Menu point 'Ski resorts'
Menu point 'Settings'
Skiline Merchandise
2
Products
Order, Payment & Shipping
Skiline Skipass purchase
2
Order, Payment & Cancellation
Skiline In-App Wallet
skiline.cc
Current Skiline Service Status
2
Delivery of vertical meter data delayed
Resorts without Altimeter Service
Account
13
No confirmation email after registering on skiline.cc
How do I change my username?
I am registered at skiline.cc, why can't I log in?
I have forgot my password - what can I do?
How do I change my email address?
See all 13 articles
Skipass
13
How do I add my ski pass?
Where can I find the ski pass number?
I cannot enter my ski pass. What should I do?
No ski days were found or lift rides are missing. How can I get the missing data?
How to delete duplicated skiing days
See all 13 articles
Skiresorts
4
I can't find my ski resort on Skiline. What can I do?
Some of the data from my ski day is incorrect (ski lifts, vertical meters, etc.). What can I do?
Which skiresorts are available on Skiline?
How can I check my altitude profiles while skiing at the resort?
App (older version)
5
For which operating systems is the Skiline X app available?
How to add a ski pass - Android
How to add a ski pass - iPhone
How do I refresh my ski pass?
Family Feature - Can I add a ski pass for my partner or a family member? Family Feature
Photos & Videos
8
How to pick up videos and photos on skiline.c?
How long do I have time to pick up my photo?
How do I generate a skimovie?
Why is my skimovie not available?
How can I share my Skimovie?
See all 8 articles
Skiline Attractions
7
Skiline Vertical Meters
Skimovie
Speedcheck
Photopoint
Terminal
See all 7 articles
General information
6
How are my vertical meters getting calculated?
How do I unsubscribe from the newsletter?
Why is an additional lift registered at the end of my skiline?
Why are there sometimes lifts in my Skiline that I haven't accessed?
Why do I have to enter personal data during registration?
See all 6 articles
Competition
5
How to participate in a competition
When does my ranking list getting updated?
Do I get contacted if I win in a competition?
Why am I not listed in the ranking?
Why have I been disqualified for the competition?
Top 100
4
How do I register myself for the TOP 100 list?
When will the Top 100 lists be updated?
For which resorts are TOP 100 lists available?
Is it possible to win prizes while attending Top 100 lists?
