To pick up your media, you will need your ski pass number that you used to trigger your photo/video.

With this number you can register your ski pass:

Enter ski pass -> select resort -> ski pass number

After successful registration your media will be available under the tab "Videos & Photos".

Please note that it may take a few minutes until your media is available.

For tips on how to add your lift ticket/skipass/keycard see Skipass

Attention: If you made a photo at a Photopoint, you have 30 days to retrieve it, afterwards it gets deleted.