This instruction is for the web portal. If you use the App, please go to this instruction: How to retrieve Photos and Videos
In order to retrieve your media, you have to enter the number of your ski pass / cable car ticket into Skiline.
Please follow these steps:
- go to skiline.cc and create an account (choose 'create account' at the top)
- choose the resort where the photo / video has been made
- enter your ski pass / ticket number into the right input mask
After successfully entering your ski pass number, your media will be available under the tab "Videos & Photos".
Please note that it may take a few minutes until your media is available.
Note: If you made a photo at a Photopoint, you have 30 days to retrieve it, afterwards it gets deleted.
Attention: Aiguille du Midi and Pic du Midi
In some cases, the number on your ticket has 4 digit blocks, e. g. 457-207-27413-2. In this case, you only have to enter 457-207-27413, without the last digit. Please then choose the right input mask: