This problem is known and will be fixed soon.
In the meanwhile, you can proceed as follows within the app to fix the problem manually in your account:
- Delete the ski pass *
- Add the ski pass again, but with the printed permission number (consists of 3 or 4 parts). Hint: Don't use the long number which starts with 1614.
* How to delete the ski pass in the app:
- Go to the settings
- Click on your profile
- Choose "Manage ski passes"
- Press on one of the ski passes or swipe to the left to delete it