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Skiline Support Center
Solutions and Instructions
Instructions
7
How to retrieve Photos and Videos in the app
How to add a Ski Pass in the app
How to add a family member
How to refresh your Skipass
How to send a Logfile
See all 7 articles
Current Skiline Service Status
3
Delivery of vertical meter data delayed
Resorts without Altimeter Service
Other current technical problems
Skipass
11
Where can I find the ski pass number?
I cannot enter my ski pass. What should I do?
No ski days were found or lift rides are missing. How can I get the missing data?
Can I add my skipass from a previous season?
How do I add the ski pass of a composite ticket? (e.g. Snow Card Tirol, 3 Täler, Ski amadé...)
See all 11 articles
Photos & Videos
7
How long do I have time to pick up my photo?
How do I generate a skimovie?
Why is my skimovie not available?
How can I share my Skimovie?
How can I enter rankings with my skimovie?
See all 7 articles
Skiresorts
4
I can't find my ski resort on Skiline. What can I do?
Some of the data from my ski day is incorrect (ski lifts, vertical meters, etc.). What can I do?
Which skiresorts are available on Skiline?
How can I check my altitude profiles while skiing at the resort?
Account
13
No confirmation email after registering on skiline.cc
How do I change my username?
I am registered at skiline.cc, why can't I log in?
I have forgot my password - what can I do?
How do I change my email address?
See all 13 articles
old app version
5
For which operating systems is the Skiline X app available?
How to add a ski pass - Android
How to add a ski pass - iPhone
How do I refresh my ski pass?
Family Feature - Can I add a ski pass for my partner or a family member? Family Feature
Information about Skiline
Skiline Attractions
7
Skiline Vertical Meters
Skimovie
Speedcheck
Photopoint
Phototrap
See all 7 articles
General information
6
How are my vertical meters getting calculated?
Why is an additional lift registered at the end of my skiline?
Why are there sometimes lifts in my Skiline that I haven't accessed?
Why do I have to enter personal data during registration?
Information about your entered data
See all 6 articles
Competition
5
How to participate in a competition
When does my ranking list getting updated?
Do I get contacted if I win in a competition?
Why am I not listed in the ranking?
Why have I been disqualified for the competition?
Top 100
4
How do I register myself for the TOP 100 list?
When will the Top 100 lists be updated?
For which resorts are TOP 100 lists available?
Is it possible to win prizes while attending Top 100 lists?
Skiline App
Skiline Skipass purchase
2
Order, Payment & Cancellation
Skiline In-App Wallet
Information about the app
4
Menu point 'Feed'
Menu point 'Competitions'
Menu point 'Ski resorts'
Menu point 'Settings'
skiline.cc
Instructions for the web portal
2
How to pick up videos and photos on skiline.cc?
How to add your ski pass on skiline.cc
